Welcome to Ultimate Solutions.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us online or offline.
1. Who We Are
Ultimate Solutions (“we,” “our,” or “us”) is a technology solutions provider. We are committed to protecting your privacy and ensuring transparency about how your information is handled.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide to Us
- Contact Information: Name, email address, phone number, company name, and job title.
- Inquiry Details: Information provided when you contact us through forms, emails, or live chat.
- Event or Webinar Registration Data: Information you submit when registering for our seminars, training sessions, or online events.
- Job Applications: CVs and other details submitted through our careers page.
B. Information Collected Automatically
When you browse our website, we may automatically collect:
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages visited, time spent on the site, referring URLs, and engagement patterns.
- Cookies and Tracking Technologies: To improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide requested information.
- To process registrations for events, webinars, or newsletters.
- To improve our website, products, and services.
- To send marketing communications about new products, offers, and updates (only if you’ve opted in).
- To fulfill legal obligations and maintain security and compliance.
You may opt out of marketing communications at any time by following the unsubscribe link in our emails.
4. Legal Basis for Processing (if applicable)
If you are located in the European Economic Area (EEA) or any region with similar data protection laws, we process your personal data under one or more of the following legal bases:
- Your consent (e.g., when subscribing to newsletters).
- Contractual necessity (e.g., to provide requested services).
- Legitimate interests (e.g., business communications and analytics).
- Legal obligations (e.g., recordkeeping and compliance).
5. How We Share Your Information
We do not sell your personal information.
However, we may share data with trusted third parties who help us operate our business, including:
- Marketing and analytics service providers (e.g., Meta, Google).
- CRM and email automation platforms.
- Event and webinar management tools.
- Our authorized partners, such as Dassault Systèmes, when relevant to your inquiry.
All third-party partners are required to handle your data securely and in accordance with applicable laws.
6. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services and fulfill the purposes outlined above,
- Comply with legal and regulatory obligations, or
- Resolve disputes and enforce our agreements.
When data is no longer needed, it will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no data transmission over the internet can be guaranteed as 100% secure, so you use our website at your own risk.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Ask to update or correct inaccurate data.
- Deletion: Request deletion of your personal information.
- Objection: Object to certain types of processing, including marketing.
- Data Portability: Request transfer of your data to another provider.
To exercise these rights, please contact us at [Insert Contact Email].
9. Cookies Policy
We use cookies to:
- Ensure the website functions properly,
- Analyze user behavior and site performance, and
- Personalize content and advertising.
You can modify your cookie preferences in your browser settings. For more information, see our Cookies Policy [link if available].
10. International Data Transfers
If your data is transferred outside your country, we ensure that adequate safeguards (such as standard contractual clauses or partner compliance) are in place to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.